Dear Valued Users,

We want to share an important update about a recent issue with the METRC® 2.0 update posted on December 24th.

When the update was released, there was an error where METRC sales were reported in GMT (Greenwich Mean Time) instead of your local time. This issue was fixed on January 1st, and all sales reported after that date are now using the correct local time.

However, sales reported to METRC between December 24th and December 31st may have incorrect timestamps. To ensure accuracy, we kindly ask that you:

1. Use the METRC Sales Reconciliation Tool to check the sales times reported during this period.
2. If you notice a time discrepancy for any given day, click the Reset METRC Sales Day button to correct the timestamps.

We sincerely apologize for any inconvenience this may have caused and appreciate your patience as we worked to resolve the issue.

If you have any questions or need assistance, our support team is here to help:
📧 support@marijuanasoftwarellc.com
📞 (971) 276-3371

Thank you for your continued trust in Marijuana Software. We are committed to providing you with the best tools to support your business.

Sincerely,
The Marijuana Software Team